Self Exclusion
Self-Exclusion — Purpose and Scope
Pitbet offers a self-exclusion mechanism to help players manage their gambling activity across all Pitbet products. This policy applies to every Pitbet product and service accessible through the Pitbet platform. By initiating self-exclusion you acknowledge the consequences described herein and agree to comply for the defined period.
Initiating Self-Exclusion
You may initiate self-exclusion through two channels: (1) within your Pitbet account by selecting the Self-Exclusion option in your account settings, or (2) by contacting Pitbet Customer Care. In either case you must confirm your decision and select a predefined exclusion period. You may not alter or shorten the chosen period after submission.
Duration Options and Effects
Exclusion periods are predefined in the Self-Exclusion interface. Available options include:
- 1 month
- 3 months
- 6 months
- 12 months
- 24 months
- Permanent exclusion
Once an exclusion is active, the following effects apply for the duration of the period: access to the Pitbet account is blocked; login is prohibited; deposits and withdrawals are disabled; and promotional communications are suppressed.
Account and Transaction Restrictions During Exclusion
During the self-exclusion period you will not be able to log in to Pitbet, deposit funds, withdraw funds, or access Pitbet products. You may not register new accounts or circumvent the exclusion mechanisms. Pitbet will take reasonable steps to ensure that promotional material is not delivered to excluded users. You acknowledge that the exclusion is meant to assist with responsible play and is not a substitute for willpower.
Cashouts, Withdrawals, and Ongoing Transactions
Before initiating self-exclusion you should request and obtain any legitimate cashouts previously initiated. If a withdrawal is in progress at the time of self-exclusion and cannot be completed within the exclusion window, Pitbet will assess the situation on a case-by-case basis after reactivation. No new withdrawals may be processed during the active exclusion period; withdrawals will resume only after reactivation or extension where applicable.
Extensions and Reactivation
You may request an extension of an existing self-exclusion by contacting Pitbet Customer Care prior to the expiry of the current period. Extensions may be granted for one or more additional predefined periods. If an extension is granted, the new period is added to the previously excluded interval and the account remains inaccessible for the combined duration. Reactivation occurs automatically at the end of the exclusion period unless an extension has been approved. If you require an earlier reactivation, you may submit a written request; Pitbet may grant or deny such a request at its sole discretion.
Post-Exclusion Limits and Conduct
Pitbet supports financial limits to foster responsible play. You may set daily, weekly, or monthly limits in your account. If you exceed a self-imposed limit, you will be restricted from taking actions related to that limit. Requests to revoke a limit or exclusion should be made in writing or via electronic notice as appropriate; Pitbet retains sole discretion to approve or deny such requests.
Responsibility, Compliance, and Support
You are responsible for any attempts to circumvent the self-exclusion measures. Pitbet accepts no liability for continued play or for any activity undertaken while access to the platform is restricted under this policy. To support players seeking help, Pitbet provides information and directs users to independent resources for gambling issues. If you or someone you know may be experiencing problems with gambling, consider contacting professional support services such as GamCare or Gambling Therapy for guidance. If you require urgent assistance, contact the Pitbet Customer Care team through the secure channels available in your account.
Licensing, Age Verification, and Safety
Pitbet operates under a licensed regulatory framework appropriate to its jurisdiction. Access is restricted to individuals who are at least the minimum legal age for gambling in the relevant jurisdiction. Gambling can be addictive; players should exercise responsible play at all times.